The Hard Part Is the Point.

Requirements

• Experience selling enterprise software or complex services into mining, heavy industry, or similar operational environments
• Comfortable owning a pipeline: discovery, proposals, and clean handoff to delivery
• Able to run structured conversations with operations, IT, and executive stakeholders
• Strong writing for follow-ups, scopes, and internal coordination
• Self-directed: you keep CRM hygiene and forecast current without heavy overhead
• Fluent in English; French is a strong asset for our markets

What You'll Do

You will qualify opportunities, run discovery with prospects, and help shape proposals that match what we deliver. You work with product and delivery so what gets promised in the room stays aligned with what ships.

Expect a mix of remote work and travel for meetings, site visits, and industry events, depending on the account and stage.

Requirements

• Experience in mining operations, business improvement, or operational excellence
• Strong understanding of mining processes (production, safety, maintenance, planning)
• Experience with data analytics and performance analysis
• Proficient in Power BI for dashboards, reporting, and data visualization
• Able to analyze KPIs and identify performance gaps in operations
• Experience with continuous improvement methods and data-driven decision making
• Strong communication skills, able to work with frontline crews and leadership
• Familiar with reporting systems, databases, and performance tracking tools
• Proactive, detail-oriented, and focused on safety and results

What You'll Do

You will work directly with mining operations teams to improve performance and efficiency. This includes analyzing data, building dashboards, and tracking key metrics to identify issues in production and processes.

You will support and lead improvement initiatives by working with supervisors, engineers, and operators. This includes running review meetings, helping generate and implement ideas, and ensuring progress is tracked using data and reporting tools.

You will also provide insights from data analysis and support teams in making better decisions. Your role connects site operations, data analytics, and continuous improvement to drive better results across the mine.

Requirements

• Experience in technical product support, customer success, or application support for enterprise software
• Able to diagnose issues across web applications, databases, and integrations
• Clear written and verbal communication, comfortable explaining technical issues to both clients and engineers
• Familiar with ticketing systems, knowledge bases, and support workflows
• Patient, thorough, and genuinely interested in helping users get the most out of complex systems

What You'll Do

You will be the first point of contact when clients run into issues. That means triaging tickets, reproducing problems, and working with engineering to get them resolved. You will also document common issues, maintain our knowledge base, and flag patterns that help us improve the product.

This role sits between our clients and our engineering team. You will spend your time understanding how people actually use the software, what breaks, and what could work better.

Requirements

• Strong software engineering background with experience in full-stack development
• Experience with React for frontend and .NET Core for backend
• Ability to understand complex client requirements and translate them into technical solutions
• Experience building and customizing enterprise software systems in client-facing environments
• Excellent problem-solving skills and ability to work independently in fast-paced environments
• Strong communication skills for collaborating with clients, stakeholders, and internal teams
• Willingness to travel to client sites and work on-site as needed

What You'll Do

Work directly with clients to understand their unique challenges and build custom software solutions that integrate seamlessly with their operations. You'll design, develop, and deploy unified systems that solve real-world problems, iterating quickly based on client feedback. This role involves significant interaction with French-speaking clients, requiring you to conduct meetings, technical discussions, and documentation in both English and French.

As a Forward Deployed Software Engineer, you'll be at the intersection of engineering and client success, writing code that matters, building relationships that last, and delivering solutions that transform how enterprises operate.